VisitorSense
Occupancy Monitoring, People & Real User Analytics
VisitorSense is a real-time occupancy monitoring and people counting system designed to understand how people use physical spaces.
THE PROBLEM
Decisions based on assumptions become costly every day
Most teams plan human resources, space utilization, and operations without reliable visitor data. As a result, unnecessary costs, poor customer experiences, and missed opportunities are created.
Understaffed peak hours, overstaffed quiet moments
Stores and offices schedule resources blindly. Without visitor data, staffing does not match actual demand.
Queues grow without warning
Customer experience deteriorates when crowding is detected too late. Real-time occupancy data prevents this.
Space is booked, but it is not used
Meeting rooms and areas remain reserved on paper even though they are empty. Occupancy analytics reveals the actual usage.
Services operate according to fixed schedules
Cleaning, security, and support follow rigid routines instead of adapting to changes in visitor flows.
No proof of what works
Management wants evidence. Without visitor counting data, decisions remain subjective and difficult to justify.
- VisitorSense makes visitor movement and occupancy measurable
Understaffed peak hours, overstaffed quiet moments
Stores and offices schedule resources blindly. Without visitor data, staffing does not match actual demand.
Queues grow without warning
Customer experience deteriorates when crowding is detected too late. Real-time occupancy data prevents this.
Space is booked, but it is not used
Meeting rooms and areas remain reserved on paper even though they are empty. Occupancy analytics reveals the actual usage.
Services operate according to fixed schedules
Cleaning, security, and support follow rigid routines instead of adapting to changes in visitor flows.
No proof of what works
Management wants evidence. Without visitor counting data, decisions remain subjective and difficult to justify.
What is VisitorSense?
VisitorSense is a managed visitor analytics and physical space observability solution by WeAre Observability Hub. It helps organizations monitor how spaces are used by combining Cisco Meraki camera analytics, Splunk observability, automated reports, alerts, and managed service support.
Ingest
Leverage smart camera-based analytics to collect anonymized movement and occupancy signals.
Analyze
Transform visitor flow, visitor numbers, dwell time, and area-specific activity into clear dashboards and reports.
Action
Use alerts, scheduled reports, and Service Center support to make better operational decisions.
Anonymized data compliance: Telemetry signals are completely separated from personal identity. Facial recognition vectors are not stored, creating a foundation for ethical and privacy-respecting monitoring.
keskeiset ominaisuudet
Turn movement data into better decisions
Visitor traffic visibility
Understand how many people arrive, move around the premises, and use them.
Heatmap insights
Identify busy areas, quiet spots, bottlenecks, and popular routes.
Dwell time analysis
See where people spend time and which areas attract attention.
Automated reports
Share scheduled summaries with tenants, stakeholders, and internal teams.
Anomaly alerts
Get notified when abnormal movement, inactivity, or missing data is detected.
Managed service support
WeAre Observability Hub assists with deployment, monitoring, reporting, and ongoing support.
Turn movement data into better decisions
Visitor traffic visibility
Understand how many people arrive, move around the premises, and use them.
Heatmap insights
Identify busy areas, quiet spots, bottlenecks, and popular routes.
Dwell time analysis
See where people spend time and which areas attract attention.
Automated reports
Share scheduled summaries with tenants, stakeholders, and internal teams.
Anomaly alerts
Get notified when abnormal movement, inactivity, or missing data is detected.
Managed service support
WeAre Observability Hub assists with deployment, monitoring, reporting, and ongoing support.
Where VisitorSense Helps
Shopping Malls & Retail
Give real estate teams and tenants clearer visibility into visitor numbers, active areas, entrances, and customer movement.
- Count visitors automatically
- Compare entrances and areas
- Understand dwell time
- Support tenant reporting
- Improve space planning
Factories & Industrial
Monitor activity in key areas and support safer and more efficient operational activities.
- Monitor movement in critical areas
- Detect abnormal inactivity
- Support safety planning
- Improve maintenance scheduling
- Understand operator movement flows
Offices & Shared Workspaces
Understand how common areas, meeting rooms, and shared services are actually being used.
- Monitor the use of common areas
- Improve the design of space solutions
- Support comfort and safety
- Identify underutilized spaces
- Plan layouts based on actual space utilization
Campuses & Public Spaces
Leverage aggregated movement insights to plan resources, events, cleaning, and space utilization.
- See building usage patterns
- Plan cleaning more efficiently
- Optimize event spaces
- Improve maintenance scheduling
- Make better space decisions
From camera signals to actionable observability
Cisco Meraki cameras collect movement signals
Smart cameras observe movement and activity patterns in selected areas.
Data is processed into anonymized insights
VisitorSense focuses on movement, flows, and occupancy — not identity.
Splunk-based observability dashboards structure the data
Dashboards transform raw activity into clear views, trends, alerts, and operational insights.
Reports and alerts help teams take action
Teams receive scheduled reports, automated alerts, and managed service support.
Built on reliable observability and smart camera technology
Cisco Meraki smart cameras
VisitorSense can leverage Cisco Meraki MV cameras to support visitor counting, presence analytics, area-specific visibility, and smart monitoring of physical spaces. Meraki's cloud-managed approach simplifies camera deployment and management.
Supported models: Native compatibility with Cisco Meraki MV12, MV22, MV32, and MV72 series.
Splunk Observability
Splunk products help centralize monitoring, dashboards, alerts, and analytics so that physical space data can be integrated into a broader observability strategy.
Integration platform: Splunk Enterprise, Splunk Cloud, and Splunk IT Service Intelligence (ITSI).
TEKNOLOGIAKOKONAISUUS
Built on reliable observability and smart camera technology
Cisco Meraki smart cameras
VisitorSense can leverage Cisco Meraki MV cameras to support visitor counting, presence analytics, area-specific visibility, and smart monitoring of physical spaces. Meraki's cloud-managed approach simplifies camera deployment and management.
Supported models: Native compatibility with Cisco Meraki MV12, MV22, MV32, and MV72 series.
Splunk Observability
Splunk products help centralize monitoring, dashboards, alerts, and analytics so that physical space data can be integrated into a broader observability strategy.
Integration platform: Splunk Enterprise, Splunk Cloud, and Splunk IT Service Intelligence (ITSI).
TIETOSUOJA JA LUOTTAMUKSEN SUOJAKAITEET
Privacy-first visitor analytics
VisitorSense is built for organizations that need useful space insights without tracking identity.
Anonymized movement
The focus is on movement patterns, visitor numbers, and area-specific activity.
Ei kasvojen-
tunnistusta
VisitorSense focuses on spatial analytics, not identifying individuals.
Secure processing
Data access rights, retention, and reporting can be configured according to customer requirements.
Secure processing
Data access rights, retention, and reporting can be configured according to customer requirements.
The final privacy configuration must be reviewed based on the customer-specific environment, local requirements, and internal policies.
Privacy-first visitor analytics
VisitorSense is built for organizations that need useful space insights without tracking identity.
Anonymized movement
The focus is on movement patterns, visitor numbers, and area-specific activity.
No facial recognition
VisitorSense focuses on spatial analytics, not identifying individuals.
Secure processing
Data access rights, retention, and reporting can be configured according to customer requirements.
Secure processing
Data access rights, retention, and reporting can be configured according to customer requirements.
The final privacy configuration must be reviewed based on the customer-specific environment, local requirements, and internal policies.
Everything you need to understand your spaces
Visitor counting
Visitor flow analytics
Heatmap visualization
Dwell time tracking
Area-specific activity tracking
Entrance comparison
Scheduled reports
Automated Alerting
Missing data alerts
Historical trend analysis
Dashboard views
Service Center support
Managed deployment
Scalable deployment
Cisco Meraki camera support
Splunk observability integration
FULL FEATURE INDEX
Everything you need to understand your spaces
Visitor counting
Visitor flow analytics
Lämpökartta-
visualisointi
Viipymä seuranta
Area-specific activity tracking
Entrance comparison
Scheduled reports
Automated Alerting
Missing data alerts
Historical trend analysis
Dashboard-
näkymät
Service Center support
Managed deployment
Scalable deployment
Cisco Meraki camera support
Splunk observability integration
Service Center included in every package
Every OneView package includes Basic Service Center support. This helps ensure that alerts are not just generated, but also reviewed, tracked, and routed to the correct team. Customers can upgrade to the Advanced Service Center for deeper operational support and escalation management.
Service Center included in every package
Every OneView package includes Basic Service Center support. This helps ensure that alerts are not just generated, but also reviewed, tracked, and routed to the correct team. Customers can upgrade to the Advanced Service Center for deeper operational support and escalation management.
What is VisitorSense?
VisitorSense is a managed visitor analytics and physical space observability solution that helps organizations understand footfall, movement patterns, heatmaps, dwell time, alerts, and reporting across physical spaces.
Does VisitorSense use Cisco Meraki cameras?
VisitorSense can be designed around Cisco Meraki MV smart cameras to support camera-based analytics, movement visibility, and people-counting use cases.
How does Splunk fit into VisitorSense?
Splunk products can help centralize observability dashboards, analytics, alerts, and reporting so visitor movement data becomes easier to monitor and act on.
Is VisitorSense only for shopping malls?
No. VisitorSense can support shopping malls, retail locations, offices, industrial sites, campuses, and public spaces.
Does VisitorSense identify individual people?
VisitorSense is designed around anonymized movement analytics, not personal identity tracking or facial recognition.
What kind of data can we see?
You can see visitor counts, movement patterns, heatmaps, dwell time, active zones, entrance comparisons, unusual activity alerts, missing data alerts, and scheduled reports.
Can reports be shared with tenants or stakeholders?
Yes. Scheduled reports can be created for tenants, management teams, facility teams, or other stakeholders.
Can we start with one area?
Yes. VisitorSense can start with a focused pilot area and expand later across more zones, floors, buildings, or locations.
Is Service Center included?
VisitorSense can include Service Center support to help with monitoring, reporting, alert review, and managed service follow-up.
How do we get started?
Start by booking a discovery call. The team will help define your use case, target areas, reporting needs, and best setup.
Thank you for your interest in VisitorSense.
Leave your contact details, and we will get back to you. We are happy to tell you more about how VisitorSense helps your organization better understand visitor flows, space usage, and movement patterns — without identifying individuals.
Juha Ahlgren
Business Owner, Observability as a Service
+358 44 504 4828
juha.ahlgren@weare.fi